COVID-19 Information Guide

What protections are being put in place to guard against Covid-19?

Signature Care’s policies and procedures will continue to be delivered based on current Government Covid-19 legislation and guidance. This includes isolation policies for residents entering from hospital and/or other aged care homes, visitation policies for family members, guests and other external parties.

We have also implemented a new automatic temperature check, unique to the aged care industry. This digital face screening is located at entry and will restrict the entry of those showing temperatures above the government guidelines.

In addition to access of the national stockpile of personal protective equipment, we carry our own stockpile to ensure we are always adequately stocked with PPE.

What about Lifestyle activities? Are these still operating?

Lifestyle is a huge part of our residents’ lives and forms an important part of their mental and physical well-being. All activities conducted will be done so under strict ‘social distancing conditions’; there will be no large group activities at this stage and no bus outings until safe to do so and restrictions have been lifted by the State Government.

Can mum or dad go out of the home?

We believe in supporting people to maintain contact with the community whilst still following Stage 4 restrictions. As per the State Government guidelines, a single person can be nominated for their personal ‘bubble’. Our clinical staff will discuss any external movement with our residents and their families, to ensure their own personal safety and the safety of all residents.

Can we Visit?

Signature Care understands the importance of moving and settling in to Aged Care for the long term benefit of the resident and their family. Whilst still following government guidelines, we will allow one visitor per day for a period of 2 hours.

No caps will be placed on a spouse visit or parents of a resident (in the case of younger residents) in any of our Aged Care homes.

These visits will be in the residents’ room or designated areas of the home as outlined by our team.

Additional information:

Our goal is to support our residents and families through these unprecedented times. We are mindful of community concerns and respectful of governmental guidelines.

Our Covid-19 taskforce continues to monitor the situation, legislation and recommendations made by both State and Federal Governments. Changes can occur daily so we will strive to update our families of any change in circumstances as they eventuate.