About Us
Our Philosophy - End to end, Holistic, Person Centred, Consumer Directed Care
Signature Care’s culture and reputation is promoted through the quality of our care and concern for our residents, their relatives, visitors, and the relationship all employees have with others at work.
To be considered a well-respected provider of quality care, service and accommodation by our residents, their families and friends, our staff and the broader community through innovation, technology and the engagement of well qualified, professional people, who promote residents’ rights and choices.
To enrich residents’ quality of life by supporting their independence, engagement and personal wellbeing in a trusted and caring home-like environment.
We value quality of care and believe our values are espoused and reflected by:
our philosophy of care, being person centred, inclusive and individualised to the preferences of those that have chosen our home to be their home;
our people we engage to deliver care and services in our Homes with professionalism, integrity, honesty and respect;
our approach that has a supportive and holistic care model that enables every person to exercise choice and age in place with dignity;
our residence being safe for those that choose to live and work there with a culture that fosters acceptance, belonging and is welcoming of residents’ family and friends;
our desire to embrace the unique, new and be at the forefront of best practice in service and care;
our community believing that we provide both a home and a workplace that strives for excellence and is committed to continuous improvement.
Matthew Filocamo is a health & aged care executive with over 20 years experience in the industry. He is passionate about the aged care industry and his contribution to it. Matthew's aged care experience includes executive roles with NSW aged care providers RSL Lifecare, Calvary Health Care, and Catholic Healthcare between 2014 and 2022. He has a master’s in health management and a physiotherapy degree, and is also a graduate of the Australian Institute of Company Directors.